Normal business hours are Monday through Saturday, 8 a.m. to 6 p.m. After hour appointments are available for an extra charge. We are closed on Sunday.
New Clients: We offer first-time clients a complimentary 30-minute consultation to answer questions based on their unique needs.
Rates begin at $50 per hour, with a two hour minimum. You will be quoted a price before you schedule a job.
All errands are charged by the hour. We encourage you to assign us multiple errands at a time to make the most of your investment. We make every effort to schedule and complete your errands during non-rush hour and non-peak shopping times, which keeps your costs down. We also strive to assign the same one or two runners to handle your needs, increasing efficiency and minimizing your cost.
You will be provided a detailed invoice of the services provided, as well as receipts for anything purchased on your behalf. Full payment is due at the completion of services.
The cost of merchandise, tolls, etc. are not included in rates and are due at completion of services.
Gift certificates are available.
We accept Cash, Check (for established clients), Visa, MasterCard and PayPal. Full payment is due at the completion of services.
Privacy: Your privacy is important to us. Your personal information will never be shared or sold to anyone without your permission.
Third Party Purchases: The cost of goods, fees, taxes and materials will be added to our hourly service fee. The payment for these purchases will be the sole responsibility of the client and is due in full at the completion of services.
Returned Checks: There will be a fee of $25 for any personal checks that are returned for insufficient funds, stop payment and closed accounts, in addition to the fees imposed by banking institutions.
Cancellation: Cancellation of errands for any appointment that has already been set requires 24-hours notice. If no notice is given, a $25 cancellation fee will be charged.
Errand Works is licensed and insured in the State of Virginia. Our employees are bonded. A Virginia State Criminal Background Check is performed on each employee prior to being hired, and employees must provide proof of automobile insurance. All of our errand runners are Virginia State Notaries.